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Client Services - Safe practice for unsafe moments
For your new support worker after they've completed their induction.
2 min read
Meet Sione
He's completed his induction quizzes (free) and is now three months into the role. The hard conversations are starting - a client disclosing something difficult, a boundary that needs holding, a referral he's not sure how to make.
His team leader gives him a PracticeLab Pro seat and points him at Coaching Scenarios - branching decision-based practice for the situations you can't simulate in a staff meeting. Sione makes the call, sees the consequence, tries again.
