AI Prompting - how to avoid hallucinations
AI use can help you become more efficient, but not if you can't rely on its outputs. In this practice, we consider strategies to reduce the risk of AI hallucinating.
What You'll Learn
This PracticeLab quiz helps you revisit the essential concepts that guide safe, quality practice. Answer the questions, read the explanations, and build confidence in the knowledge you bring to your role.
- 1
What is AI Hallucination?
Understand what AI hallucination means in practice — when AI tools generate plausible-sounding but inaccurate, fabricated, or misleading outputs — and why it happens in everyday workplace use.
- 2
Recognising the Risks of AI Hallucination
Identify the real-world risks that AI hallucinations can create in human services work, including incorrect information being shared with clients, flawed decisions, and reputational or compliance consequences.
- 3
Writing Better Prompts to Reduce Hallucination
Learn practical prompting techniques that reduce the likelihood of hallucinated outputs, including how to be specific, provide context, set boundaries, and ask AI to acknowledge uncertainty.
- 4
Checking and Verifying AI Outputs
Apply simple verification strategies to review AI-generated content before using or sharing it, including cross-checking facts, spotting warning signs of hallucination, and knowing when human judgement must take over.