Artificial Intelligence – Acceptable Use (for community & health services)
Covers acceptable and responsible use of AI for social and health services, including ethical and legal obligations when using AI, use of AI in client interviews and meetings, the relevance of Privacy Act 2020 and the Information Privacy Code 2020, use of and managing risks with AI, including risks to security, bias, privacy, and professional duty of care.
What You'll Learn
This PracticeLab quiz helps you revisit the essential concepts that guide safe, quality practice. Answer the questions, read the explanations, and build confidence in the knowledge you bring to your role.
- 1
Understanding AI Tools in Community Services
Introduction to artificial intelligence applications used in community organisations, including chatbots, data analysis tools, and automated decision-making systems. Understanding the benefits and limitations of AI in service delivery.
- 2
Privacy and AI Under the Privacy Act 2020 and Health Information Privacy Code 2020
How AI tools must comply with New Zealand's Privacy Act 2020 and the Health Information Privacy Code 2020, including collection, storage, and use of personal information through automated systems. Understanding privacy principles in AI contexts.
- 3
Ethical AI Use and Duty of Care
Recognising and preventing bias in AI systems when working with diverse communities. Ensuring ethical AI use that respects cultural values, promotes fairness, and protects vulnerable populations.
- 4
AI Security and Acceptable Use Policies
Best practices for secure AI tool usage, including data protection, avoiding unauthorised AI applications, and following organisational acceptable use policies. Managing risks associated with generative AI and third-party tools.
- 5
AI in Client Interviews and Meetings
Examines the use of AI transcription, summarisation, and note-taking tools in therapeutic and assessment settings, including consent requirements, disclosure obligations, and appropriate limits on automation.