Code of Conduct (New South Wales)
Practice Library

Code of Conduct (New South Wales)

Induct new staff, volunteers and board members with an overview of your code of conduct expectations. This practice covers the essential knowledge you need.

15-20 minutes
Induction
Last updated Jun 2026

What You'll Learn

This PracticeLab quiz helps you revisit the essential concepts that guide safe, quality practice. Answer the questions, read the explanations, and build confidence in the knowledge you bring to your role.

  1. 1

    Code of conduct overview

    Overview of the obligations and requirements normally found in your Code of Conduct, when it applies, who it applies to.

  2. 2

    Understanding Professional Boundaries

    Explore appropriate professional relationships with clients, colleagues, and stakeholders, including managing dual relationships and maintaining ethical boundaries in community services settings.

  3. 3

    Confidentiality and Privacy Obligations

    Learn about protecting client information, privacy requirements under the Privacy Act 1988 and the Privacy and Personal Information Protection Act 1998 (NSW), and appropriate information sharing practices within community organisations.

  4. 4

    Workplace Conduct and Integrity

    Understand expectations for professional behaviour, conflicts of interest, use of organisational resources, and maintaining public trust in community services roles.

  5. 5

    Reporting Concerns and Misconduct

    Identify when and how to report breaches of conduct, safeguarding concerns, and unethical behaviour, including understanding whistleblower protections under the Public Interest Disclosures Act 2022 (NSW) and applicable federal law.