Incident Management Overview
Overview of different types of incidents including health and safety, data breach and other adverse events and required response.
What You'll Learn
This PracticeLab quiz helps you revisit the essential concepts that guide safe, quality practice. Answer the questions, read the explanations, and build confidence in the knowledge you bring to your role.
- 1
Workplace Health and Safety Incidents
Identify, respond to, and report workplace injuries, near misses, and hazardous situations in accordance with the Health and Safety at Work Act 2015. Understand notification requirements for serious harm and WorkSafe NZ obligations.
- 2
Privacy and Data Breach Response
Manage privacy breaches and data security incidents under the Privacy Act 2020, including when to notify the Privacy Commissioner and affected individuals. Learn practical steps for containing and documenting breaches.
- 3
Critical and Adverse Events Management
Respond to serious incidents involving clients including deaths, abuse allegations, missing persons, and medical emergencies. Understand reporting obligations to funders, regulators, and families while maintaining duty of care.
- 4
Incident Documentation and Continuous Improvement
Complete accurate incident reports, conduct investigations, and implement corrective actions. Use incident data to identify patterns, improve safety systems, and meet compliance requirements for review and follow-up.